Salary - Up to c.£25k (Dependent on Experience) + Benefits
The PBSA (Purpose Built Student Accommodation) sector is thriving and our client is looking for an Assistant Manager for their site in South West London.
If you have heard about the sector and are considering a move the good news is your don't have to already work in the sector, in fact, candidates with experience in hotels, hospitality, leisure, lettings, serviced apartments and retail will all be considered.
If you live in the local area and are looking for a customer centric & people focused coordination role this would be perfect!
The role of an Assistant Manager is varied.You will be involved with the smooth running of the building and operations, to support in every aspect of the day to day management of the accommodation and associated services including: marketing, event coordination. building management, tenancy administration, customer relations and development of student relations and much much more.
Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you.
Support hospitality & customer service functions to include maintenance, presentation of communal areas, attendance at meetings and reporting relating to lettings, rent and site issues & H&S on site
To assist in the management of the student letting cycle to include some marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student safe keeping & head office documentation.
General site/building management to include relationship building with local Police, Fire, Ambulance and supporting partners eg University, ensuring best practice at all times, handling student complaints, scheduling and management of trades, wardens and support services plus supporting the Site Manager regarding H&S, Data Protection & current Legislation.
To be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure. Experience of driving sales/occupancy would also be advantageous.
This is a great opportunity for someone who is looking to develop their career within an expanding company and who wants a genuine opportunity to influence and shape the clients business moving forward.
Just to let you know that to apply for this position you must be eligible to work in the UK.