Configuration Engineer

Hertfordshire | Permanent

Ref: 344

Configuration Engineer | St.Albans | £18k + MS Certs

This exciting permanent role will see you working with a leading IT Managed Service Provider based in St Albans.Their major partners include HP, Microsoft & Apple plus hardware vendors Toshiba and Dell. Their clients sit within the public and private enterprise space (NHS, Education, Local Councils).

Role

This role is ideal for someone who is wanting to start their IT career. You will be working for a Microsoft Gold Partner having hands-on experience with Microsoft and other vendor technologies acting as their first point of call dealing with tickets and issues from end users. Working within the support team you will be fixing hardware equipment, documenting problems on the internal intranet and having to report directly to Configuration team leader. 

Responsibilities 

- Answering queries on the service desk (for example emails & portals).

- Dealing with faults with kit (for example hardware, desktop, laptops & printers).

- Work out hardware warranty claims - Collect kit, send out engineers or component or board change.

 

If you'd like to learn more about the role get in contact with Greg on 07496 035949 or email at greg.cork@embservices.co.uk