Graduate Application Support Analyst

Permanent

Ref: 154

Are you a graduate with 12+ months experience and now looking to go into a new role? This could well be the perfect role for you

 

This client is full of energy and excitement, the place is buzzing and this is because they are winning awards, attracting investment and offering some of the best career opportunities in the East Midlands right now.  This is a newly created role to join a tight knit team of customer focused application support analysts, subject matter experts in an applications used by market leading clients operating within a highly lucrative specialist market.

 

On joining you will receive intensive training and support on the software product, you will be introduced to all the various departments in the organisation and will be develop an incredible knowledge of the business, the software, the functionality and features and the technology platform the products run on.

 

This is a SAAS product (software as a service), the product is enterprise grade and is fully mobile / cloud based. It uses AI and machine learning and is built using the latest Microsoft technologies. It’s so good that Microsoft themselves have given them special awards for innovation!!

 

Want in? Why wouldn’t you?

 

We are looking for IT graduates working in software support, applications support, software development or testing. We can consider those working on Service Desks / Help Desk but we are looking for people with experience of supporting software and users, we don’t need skills in infrastructure, networking or hardware.

 

We are looking for individuals who love to engage with customers, solve problems and deliver a incredible customer experience. The successful individual will have first class communication skills and come with a good academic background - ideally degree qualified - although this isn’t essential.    

Technical skills will be trained but special attention will be given to anyone who has experience of SQL, even if self taught or gained at University.

 

This role will not be around for long so please do not delay. Apply here, but if you’d prefer a bit more information before applying please give Ryan Barber a call on 07496036001