L1 Infrastructure Analyst


Ref: 164

This vacancy is now closed

Level 1 Infrastructure Analyst | Nottingham | Up to £21k | MS Certifications 


Working for a Managed IT Support Service, who has grown through acquisition for over 25 years employing over 600 people (200 are based in Nottingham), are wanting to grow their support capabilities to a wide array of their customers. Their customer portfolio very much dedicates within the public sector whereby they have the likes of (NHS, Blue Light, Local Councils, Lancaster University, De Montford University).  They have 4 strategically placed offices nationally and have a huge warehouse distribution facility with over 5000 production lines for all of their IT parts. They also have collaboration with Major Partners such as HP/ Microsoft and Apple.

The Role

Up to a good 2nd line level ideally and will get you working across a range of EUC, Desktop and IT technologies providing first class customer service to clients and their technical issues.

Applicants will have an understanding of the following technologies, good communication and customer service skills and be motivated to do a great job:

  • Active Directory
  • Hyper-V
  • Windows 7/8.1/10
  • Exchange 2013/2016
  • Office 365
  • Office 2013/2016
  • ITILv3
  • Azure 
  • Back Up, antivirus, firewalls
  • SCCM

 If you are looking to get into the world of IT and wanting to gain experience with the latest of technologies, then get in touch with Greg from EMBS on 07496 035949.