Newcastle, Tyne & Wear
To c.£44,000 per annum
The PBSA (Purpose Built Student Accommodation) sector is thriving and our client is currently looking for an experienced Accommodation/Operations Manager to oversee their impressive student accommodation site in Newcastle upon Tyne.
If you have heard about the sector and are considering a move the good news is your don't have to already work in the sector, in fact, candidates with experience in hotels, hospitality, leisure and serviced apartments will all be considered.
If you live in Newcastle or are looking to relocate and are looking for a customer centric & people focused management role this could be the role for you!
The role is extremely varied. You will be responsible for the smooth running of the buildings and operations team, to oversee every aspect of the day to day management of the accommodation and associated services including: marketing, event coordination. building management, tenancy administration, customer relations and development of student relations and much much more.
Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you!
Oversee hospitality & customer service functions to include maintenance, presentation of communal areas, attendance at meetings and reporting relating to lettings, rent and site issues & H&S on site
To manage the student letting cycle to include some marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student safe keeping & head office documentation.
General site/building management to include relationship building with local Police, Fire, Ambulance and supporting partners eg University, ensuring best practice at all times, handling student complaints, scheduling and management of trades, wardens and support services plus supporting the site Manager regarding H&S, Data Protection & current Legislation.
To be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure.
This is a great opportunity for someone who is looking to develop their career within an expanding company and who wants a genuine opportunity to influence and shape the clients business moving forward.
Accommodation Manager, Assistant Accommodation Manager, serviced accommodation, Lettings, estate agency, hospitality, restaurant, retail, Hotel. leisure